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Before contacting the team, check out some of our top queries below. You can also view our full FAQs page here.

If you want to chat to a member of our team, please contact us via the form below or in the live chat.

Frequently asked questions

We accept payment via PayPal and all major Credit Cards (VISA, Mastercard, and American Express).

If your order has been accepted, we will dispatch your order as quickly as possible Monday to Fridays.
if the orders are received before 1pm orders are dispatched the same day. Orders placed after 1pm on Fridays will be dispatched the following the Monday. For any Next day delivery ordered over the weekend, this will be processed the following Monday.

Please see our shipping page for further information on shipping costs for our different delivery options.

All customers have a 30-day time period in which you can return any item purchased from us. We are happy to accept returns, as long as the product is in its original unused condition and includes all original packaging. We reserve the right to refuse refunds if the products shows any signs of use. We are unable to refund customs duties and sales taxes, if your order was delivered outside Australia.

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